
Sébastien Onillon
Customer Success Manager at Cloudflare
Hi, I'm Sébastien — I help Enterprise customers get the most out of Cloudflare. Customer Success is where I've spent most of my career.
Speaks French (native) and English (fluent)
Currently at
Customer Success Manager, EMEA · Oct 2024 — Present
Helping build a better Internet. Currently working with Enterprise customers in EMEA to get the most out of the platform.
Worked with
Focus areas
Experience
- CloudflareOct 2024 — Present
Customer Success Manager, EMEA
Helping build a better Internet. Currently working with Enterprise customers in EMEA to get the most out of the platform.
- RevevolJan 2018 — Jan 2023
Customer Success Manager, Google Workspace
Managed enterprise accounts including Air Liquide, Solvay and Chronopost — adoption strategy and quarterly business reviews.
- BynderSep 2016 — Jan 2018
Customer Success Manager
Owned adoption plans and QBRs for international enterprise customers, with a focus on reducing churn risk.
- iAdvizeJul 2015 — Sep 2016
Customer Success Manager
Drove e-commerce customer engagement and onboarding, with proactive account health monitoring.
- WP FairlyMay 2016 — Sep 2024
Founder
Started as a side project alongside my full-time Customer Success roles, then became my main business for a few years.
See the full picture in my resume.
What people say
“Sébastien supported us brilliantly through a complex, constantly evolving technical environment. His sharp technical skills, exceptional command of the subject, and responsiveness helped us meet countless challenges. He managed our website's evolution and maintenance for five years with remarkable ease. Lasting success is rarely the work of one person — it's a team effort — and although he was a contractor, I considered Sébastien a full member of our team. Reliable in every circumstance, I recommend him wholeheartedly as someone you can trust.”
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